Subprocessors
Effective: March 2026 · Version 1.0
Overview
HausTour (operated by Overclock GmbH) uses the following subprocessors to deliver the Service. This list is maintained in accordance with Section 9.3 of our Data Processing Agreement. We impose data protection obligations on each subprocessor that are equivalent to those set out in the DPA.
Current Subprocessors
| Subprocessor | Purpose | Data Processed | Location | Transfer Mechanism |
|---|---|---|---|---|
| Google Cloud Platform (Google LLC) | Cloud infrastructure, AI processing (Gemini) | Customer Content, photos, metadata, AI-generated text | EU (primary), US (AI processing) | EU–US Data Privacy Framework + SCCs |
| Anthropic PBC | AI processing (Claude) | Property descriptions, text analysis | US | SCCs + DPF |
| Vercel Inc. | Web application hosting, CDN | Account data, session data, IP addresses | Global (edge network) | SCCs + DPF |
| Stripe Inc. | Payment processing | Billing data, payment card details (tokenised) | US, EU | SCCs + DPF |
| Hetzner Online GmbH | Server infrastructure, storage | Customer Content, job data, video outputs | Germany | N/A (EU-based) |
| BullMQ / Redis Labs | Job queue processing | Job metadata, processing state | Co-located with infrastructure | Co-located (no transfer) |
Changes to Subprocessors
In accordance with Section 9.4 of the Data Processing Agreement, we will notify customers of any intended addition or replacement of subprocessors at least fourteen (14) days before the change takes effect. Notifications are sent to the email address associated with your account.
If you have a reasonable objection to a new subprocessor on data protection grounds, you may raise it within the fourteen-day notice period. We will discuss the objection in good faith. If we are unable to reach a resolution, you may terminate the affected part of the Service without penalty, as described in the DPA.
Previous Versions
This is the initial version of the subprocessors list.
Contact
If you have questions about our subprocessors or data processing practices, please contact us at legal@haustour.ch.